I want to convey my thanks to Casey Whiting for service performed on Friday (26 Jan). I had no heat and he arrived within an hour from my initial phone call to the office. He diagnosed the problem quickly, as it turned out my Freon was low and it would not allow my heat pump/furnace to work at all. He added the Freon and it worked fine after that. In addition I pointed out that my whole home humidifier installed a few years ago with my new HVAC system wasn't working as it should. He noticed that the thermostat installed on the humidifier was not installed in the correct place/area. He moved the thermostat to the correct area where it would function properly and now it seems to be working the way it should.
Again, please convey my thanks to Casey for going above and beyond. Great customer service!!!
– James Shaw
Corey was awesome. The perfect guy to talk to a home owner.
He was very nice and professional.
Salesman- excellent workers- excellent –worked hard – no breaks- very informative- classy company.
As always, great service from Ron.