My relationship with Federal began back in August of 2020 when I was in search of a new HVAC system.

Mr. Frank called in to say how great service was from Mike on 12/22/20. He was able to fix the issue and restore heat. He was happy with the price as well and he wanted to let you know that when cory was there in the spring he did a great job also.
He called in to try to talk to Mike R. He said he was great and his 9yr old grandson was watching him work and Mike explained to the grandson everything he was doing and the grandson told Frank that Mike even paid him for helping. Frank thinks that was very kind of Mike and it warmed his heart. He is very appreciative. The grandson told Frank if it breaks again he knew how to fix it b/c Mike showed him.

As owners of The Pines of Dresden Bed and Breakfast, our heating and cooling systems are of utmost importance to our business. On Valentine's weekend (our busiest winter weekend) we woke up to a house with no heat and guests arriving shortly. We called Federal and they had it fixed before lunchtime! They have always been so prompt with service calls, and very considerate with notifying us if there is even a short delay. We feel very lucky that there is a company with such expedient service for our area. We highly recommend them for both home and business.

Federal was quick to respond and quick to get the new unit installed. While they are not the cheapest game in town, you get what you pay for. They have always been responsible and get the job done correctly the first time.

It hasn't been that long since you guys left but we are in love with our geothermal! Kudos to all of you guys! You are all good people; king, friendly and respectful! Thank you so very much! We will definitely recommend you!

Furnace out - Federal Elite Heating and cooling here to save the day!!

I wish more people/techs worked like Cory. He was pleasant, efficient and answered any questions thoroughly. He’s a top notch individual and solved my problem quickly.

Cory does an excellent job diagnosing, repairing, and thoroughly explaining what he needs to do. He seems honest, professional and friendly while doing his work in a timely and efficient manner. Thank you, Cory!

Sales person ( Tim Hicks) came to the house to give me an idea of what we may need to replace our exciting unit. He asked what was wrong with the unit and I said it will not run. He then asked if he could look over it and possibly fix it. Well after he put a few parts on some labor he said it's not able to be fixed. So we went over the system and he showed me my options. He was very informative. He explained the difference in efficiency of each unit and how much money in the future we will save on energy cost. We made a decision and scheduled a date to have it installed. The 2 installers were very knowledgeable and very professional about keeping our house clean bring the old out and bringing the new in. After the install they explained the unit from top to bottom. I would definitely recommend this company to all my family and friends.

Salesman- excellent workers- excellent –worked hard – no breaks- very informative- classy company.

Wes was great !!

Federal was quick to respond and quick to get the new unit installed. While they are not the cheapest game in town, you get what you pay for. They have always been responsible and get the job done correctly the first time.

I found this company to be very dependable, reliable and affordable. I'm looking forward to having whole house ac installed.

Each time they are very polite and professional, in and out quickly, explain the job they are doing and make recommendations to keep my system working well.

Federal and Steve, just wanted to send this thank you for working diligently to get our Geothermal unit back up and running on Tuesday 02.26.19. This was HUGE. we were out of heat starting Sunday 02.24.19 and your crew got back up.
thanks again!

Everything went fine. They installed new unit in just a few hours and it is working fine.

Excellent service

Received estimate and work was started and completed in under 2 weeks. Installer on time and worked efficiently with excellent cleanup of premises.

Responded right away to our call. They even have "on call" folks on weekends! Very thoroughly explained our problems-discussed our options & gave us prices for options, wore shoe covers & were very aware of working in our home. Neat! Clean! Tidy!

Was very helpful about everything and explain what he did great job thanks again.

As always, great service from Ron.

Thank you guys for taking care of me and all my HVAC needs. With rental properties I just cringe every time it gets really cold out. I sleep better knowing Elite will be there if I need them.

Cory does an excellent job diagnosing, repairing, and thoroughly explaining what he needs to do. He seems honest, professional and friendly while doing his work in a timely and efficient manner. Thank you, Cory!

On time, reasonable, completed in a good time frame-sales people and crew were very considerate & polite. Excellent experience.

Friendly, professional, exceptional service. All of my questions were answered in detail, and Cory’s knowledge, service, punctuality and completion of the job greatly exceeded my expectations.

The whole experience was wonderful from beginning to end. They were very professional, efficient, polite and worked quickly w/ no down time. I was totally impressed.

The problems that I was having with my house made getting things sorted out rather stressful. You guys helped sort that out in a quick and easy manner so thank you for that!

The team was excellent start to finish. Service was on time and the crew was great. They explained everything needed along the way. The new Unit is working great.

Very helpful. Thank you.

Service was on time and the crew was great. They explained everything needed along the way. The new Unit is working great.

From the initial consultation through the follow-up visit I could not be more pleased. They were very competitive in price. Were quick to provide and perform the installation. Professional installation and no mess for me to clean up. I would not hesitate to use them in the future.

This is my first experience with Federal Elite Heating & Cooling, Inc, and I will most definitely be a repeat customer. Tech was responsive, informative, respectful, and professional, and he has gone above and beyond to help us get our central AC unit replaced in a timely manner. We are extremely appreciative!

Very satisfied with the service!

Nick is an excellent representative of your company. He’s friendly, knowledgeable and thorough. I highly recommend him and your company.

THANK YOU RANDY for getting me a new furnace this Wednesday and THANK YOU for having Greg do the install.

The crew arrived on time - actually 2 of them - one to clean our duct work and registers (like new) and the installation crew. It took 3 days to install and hook up and they always arrived at the same time and quit at the same time.

I know you usually only get complaints, but thought I would take a minute to comment on the work Josh and his son did. Josh noticed that my wall was a little too close to the vent once trim went on, so he moved the vent so as to ensure we had enough room for the registers. A testament to attention to detail and the professionalism of your company. I am glad to see companies and people still have pride in workmanship and it is not lost. I also had a problem over the weekend and called your answering service who got me in touch immediately with a technician to solve the problem. Can’t say enough how thankful I am and now know I picked the right company to do the job and future services. They said they will do a final connect once I am done with the walls and no more dust. Really appreciate the work!

Nick is an excellent representative of your company. He’s friendly, knowledgeable, and thorough. I highly recommend him and your company.

As always, great service from Ron.

He was very nice and professional.

Shawn was great, thorough, and helpful.

Wes was great !!

Cory did a great job, my furnace was fixed very quickly and he explained everything to me. I will call for your service again.

Cory went above and beyond to help me today!