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Federal Elite Heating & Cooling, Inc. Reviews

Federal Elite Heating & Cooling, Inc. is a full service HVAC company. We offer residential heating and cooling, commercial heating and cooling and industrial heating and cooling repair and service on all makes and models. We take pride in our customer's experience. Please read what our customers have to say about our service or if we have done work for you you can submit a review below.

Read Federal Elite Heating & Cooling, Inc.'s Reviews

Each time they are very polite and professional, in and out quickly, explain the job they are doing and make recommendations to keep my system working well.

– Mary, Hebron, Ohio

Thank you to Jonathan Hashman for bringing our family a warm Thanksgiving. He was exceptionally nice and fast when figuring out our heating issue today. Greatly appreciated and will recommend to all friends and family.

– Lori Harbaugh Davis

The crew arrived on time - actually 2 of them - one to clean our duct work and registers (like new) and the installation crew. It took 3 days to install and hook up and they always arrived at the same time and quit at the same time.

– Ramona Morrow

Thank you guys for taking care of me and all my HVAC needs. With rental properties I just cringe every time it gets really cold out. I sleep better knowing Elite will be there if I need them.

– Linda Chambers Staples

Excellent service.

– Reynoldsburg
Work Performed By: Corey

I know you usually only get complaints, but thought I would take a minute to comment on the work Josh and his son did. Josh noticed that my wall was a little too close to the vent once trim went on, so he moved the vent so as to ensure we had enough room for the registers. A testament to attention to detail and the professionalism of your company. I am glad to see companies and people still have pride in workmanship and it is not lost. I also had a problem over the weekend and called your answering service who got me in touch immediately with a technician to solve the problem. Can’t say enough how thankful I am and now know I picked the right company to do the job and future services. They said they will do a final connect once I am done with the walls and no more dust. Really appreciate the work!

– Happy Customer

Federal was quick to respond and quick to get the new unit installed. While they are not the cheapest game in town, you get what you pay for. They have always been responsible and get the job done correctly the first time.

– Chad Daniels

Nick is an excellent representative of your company. He’s friendly, knowledgeable and thorough. I highly recommend him and your company.

– Nashport
Work Performed By: Nick

As owners of The Pines of Dresden Bed and Breakfast, our heating and cooling systems are of utmost importance to our business. On Valentine's weekend (our busiest winter weekend) we woke up to a house with no heat and guests arriving shortly. We called Federal and they had it fixed before lunchtime! They have always been so prompt with service calls, and very considerate with notifying us if there is even a short delay. We feel very lucky that there is a company with such expedient service for our area. We highly recommend them for both home and business.

– Marin An Alli

Sales person ( Tim Hicks) came to the house to give me an idea of what we may need to replace our exciting unit. He asked what was wrong with the unit and I said it will not run. He then asked if he could look over it and possibly fix it. Well after he put a few parts on some labor he said it's not able to be fixed. So we went over the system and he showed me my options. He was very informative. He explained the difference in efficiency of each unit and how much money in the future we will save on energy cost. We made a decision and scheduled a date to have it installed. The 2 installers were very knowledgeable and very professional about keeping our house clean bring the old out and bringing the new in. After the install they explained the unit from top to bottom. I would definitely recommend this company to all my family and friends.

– Patrick Crumley

Federal was quick to respond and quick to get the new unit installed. While they are not the cheapest game in town, you get what you pay for. They have always been responsible and get the job done correctly the first time.

– Chad Daniels

The whole experience was wonderful from beginning to end. They were very professional, efficient, polite and worked quickly w/ no down time. I was totally impressed.

– Zanesville, Ohio

Friendly, professional, exceptional service. All of my questions were answered in detail, and Cory’s knowledge, service, punctuality and completion of the job greatly exceeded my expectations.

– Westerville
Work Performed By: Cory

Everything went fine. They installed new unit in just a few hours and it is working fine.

– Michael Bhuerle

George, thank you for the timely service. The furnace is working great. Thanks again.

– Frances Berry

This is my first experience with Federal Elite Heating & Cooling, Inc, and I will most definitely be a repeat customer. Corey has been responsive, informative, respectful, and professional, and he has gone above and beyond to help us get our central AC unit replaced.

– Columbus
Work Performed By: Corey

Wes was great !!

– Warsaw
Work Performed By: Wes

The team was excellent start to finish. Service was on time and the crew was great. They explained everything needed along the way. The new Unit is working great.

– Brian Hiebel‎

Furnace out - Federal Elite Heating and cooling here to save the day!!

– Shirley Reyna

Matt, who came out today, was awesome and so knowledgeable. THANK YOU RANDY for getting me a new furnace this Wednesday and THANK YOU for having Greg do the install.

– Jacqueline, New Concord, Ohio

Responded right away to our call. They even have "on call" folks on weekends! Very thoroughly explained our problems-discussed our options & gave us prices for options, wore shoe covers & were very aware of working in our home. Neat! Clean! Tidy!

– James Graves

Corey was awesome. The perfect guy to talk to a home owner.

– Frazysburg
Work Performed By: Corey

Cory does an excellent job diagnosing, repairing, and thoroughly explaining what he needs to do. He seems honest, professional and friendly while doing his work in a timely and efficient manner. Thank you, Cory!

– Granville
Work Performed By: Cory

On time, reasonable, completed in a good time frame-sales people and crew were very considerate & polite. Excellent experience.

– Kathryn, Zanesville Ohio

Service was on time and the crew was great. They explained everything needed along the way. The new Unit is working great.

– Johnstown, Ohio

From the initial consultation through the follow-up visit I could not be more pleased. They were very competitive in price. Were quick to provide and perform the installation. Professional installation and no mess for me to clean up. I would not hesitate to use them in the future.

– Scott Muhleman

Very satisfied with the service!

– Zanesville
Work Performed By: Corey

Shawn was great, thorough, and helpful.

– Zanesville
Work Performed By: Shawn

Cory did a great job, my furnace was fixed very quickly and he explained everything to me. I will call for your service again.

– Hebron
Work Performed By: Cory

As always, great service from Ron.

– Lancaster
Work Performed By: Ron

I want to convey my thanks to Casey Whiting for service performed on Friday (26 Jan). I had no heat and he arrived within an hour from my initial phone call to the office. He diagnosed the problem quickly, as it turned out my Freon was low and it would not allow my heat pump/furnace to work at all. He added the Freon and it worked fine after that. In addition I pointed out that my whole home humidifier installed a few years ago with my new HVAC system wasn't working as it should. He noticed that the thermostat installed on the humidifier was not installed in the correct place/area. He moved the thermostat to the correct area where it would function properly and now it seems to be working the way it should.

Again, please convey my thanks to Casey for going above and beyond. Great customer service!!!

– James Shaw

It hasn't been that long since you guys left but we are in love with our geothermal! Kudos to all of you guys! You are all good people; king, friendly and respectful! Thank you so very much! We will definitely recommend you!

– Ramona Morrow

Received estimate and work was started and completed in under 2 weeks. Installer on time and worked efficiently with excellent cleanup of premises.

– Jeff, Columbus, Ohio

After the winter storm event last night, my furnace stopped working. Ben Davis -technician - came to my rescue quickly and was able to diagnose and fix the problem. Thank you, Ben, and Elite for your dependable service during a difficult weather event!

– Kathleen P. - Google

Very helpful. Thank you.

– Zanesville
Work Performed By: Corey

Mr. Frank called in to say how great service was from Mike on 12/22/20. He was able to fix the issue and restore heat. He was happy with the price as well and he wanted to let you know that when cory was there in the spring he did a great job also.
He called in to try to talk to Mike R. He said he was great and his 9yr old grandson was watching him work and Mike explained to the grandson everything he was doing and the grandson told Frank that Mike even paid him for helping. Frank thinks that was very kind of Mike and it warmed his heart. He is very appreciative. The grandson told Frank if it breaks again he knew how to fix it b/c Mike showed him.

– Frank

Federal and Steve, just wanted to send this thank you for working diligently to get our Geothermal unit back up and running on Tuesday 02.26.19. This was HUGE. we were out of heat starting Sunday 02.24.19 and your crew (matt and cody) got back up.
thanks again!

– Lance and Kelli Bennett

I found this company to be very dependable, reliable and affordable. I'm looking forward to having whole house ac installed.

– Shirley Ann Justice‎

Salesman- excellent workers- excellent –worked hard – no breaks- very informative- classy company.

– John Strasser

He was very nice and professional.

– Reynoldsburg
Work Performed By: Nick

Called before arrival-on time-Jesse & Bill, very professional-layed plastic on carpet. Did a great job-explained everything. Checked system-cleaned up, hauled old unit away-very happy with service!

– Cindy Wilson

Shared information with me in detail. Very informative and very professional.

– Westerville
Work Performed By: Corey